I am used to doing transactions online. I pay my bills online, I transfer funds online, thanks to BDO’s internet banking service.
However, getting used to this have a negative impact on me when their service suddenly went down without prior notice recently. Actually, up to now, their site is still down. Don’t they have a back-up server online? Or both of them went down?
Their internet banking is offline for almost 2 days already. I can’t access my account since last Wednesday evening. So, instead of doing my usual transactions online, I have to ask my wife to do it over-the-counter now. When you are not used to queuing just to get served by a teller, it’s a hassle, isn’t it?
Banco De Oro, wazzup? Can’t find ways? You can’t even redirect your main site’s non-www URL to your www URL eh.
Yup, there’s something wrong with their website. Once I was able to login but I was seeing another person’s account.
i am still hesitant to use the online banking of my bank. I am worried that the Windows XP installed in my PC has spy especially that I am using a cracked version of it.
I’ve been also trying to access my account online for two days now but still unsuccessful.
Same problem here. I deposited money to pay for my hosting, and my hosting company told me they couldn’t process my invoice because BDO was down.
thanks for this. i myself am very dependent on online banking and was starting to think something was wrong with my browser when i couldn’t access BDO for two days straight.
it’s now working but was terribly disappointed to note that their transaction records are only updated until 29 september! i also tried to send them a message calling their attention on this incident (via the website) and after typing my long message, i got an error message couldn’t retrieve it anymore!
re manilenio’s comment – whoa! that’s really scary!
Internet and phone banking are very convenient. But, if something like this happened, it’s a hassle especially especially if the outage took more than a day.
i am planning to enroll for the Banco de oro debit mastercard.. for electronic payments. and banking but maybe they can fix it in few days.. BPI don’t have any problem online
@Tom: yes i agree, it is a hassle really most especially that Philippines is prone to outage then that would really be a problem. It is much safer to visit the bank then.
Yeah since, the merger of Equitable and BDO I haven’t been able to view my account online at all! I guess they can’t find the way
I also experienced the same problem. I couldn’t pay my bills online which caused quite a problem for me since I am on shifting duty. So I called up 631-8000 about it. They suggested I use internet explorer or firefox and type https://www.mybdo.com.ph and viola! It worked!!! About time you should try it too. Happy to share this info with you guys